How to Get Online Duplicate Bill of WASA
Water and Sanitation Agency, Lahore has launched its website. No all consumers of WASA can get information about payments, new connections, defective meters from www.wasa.punjab.gov.pk. You can also get your online duplicate bills from this page. For getting your online duplicate bill of WASA you will have to just enter your account number in the window visible on this page.
How to File Complaint Against WASA
You can launch your complaint on 24 hours helpline number 1334. You can launch following complaints without any documentation (application) in the customer service center of revenue divisions;
Issuance of duplicate bill
Installments of bill
One term surcharge adjustment
Getting billing history
Information about billing
For other complaints you will have to submit application along with CNIC copy, copy of bill and other supporting documents.
Where to Pay Bills
Now WASA customers can pay their bills in following banks and financial institutions.
ABL
Nadra e Sahulat
Post Office
National Bank of Pakistan
Citibank
Bank of Punjab
Bank Alfalah
Burj Bank
Bank Al Habib
ZTBL
UBL Omni and easypaisa are not authorized to collect the WASA bills.
Important Phone Numbers for filling complaints against WASA have been given on above mentioned website other than 24 hours helpline number.
Head office, Gulberg 2, Phone Number-(042) 35757425
Last but not least if the no action will be taken against your complaint then you can file your complaint in the office of provincial ombudsman as its a provincial department and its lie under the jurisdiction of provincial ombudsman. You can file your complaint in this office without hiring a lawyer. But remember that in subjudice matters ombudsman can not interfere.
Stay in touch with us and our facebook page for solutions of your all daily life problems. Feel free to ask any question about your daily life problems, we shall try our level best to reply as early as possible. Our legal team is at your disposal for legal advices in any regard.
How to File Complaint Against WASA & Get Online Duplicate Bill
I am a professional content writer and have experience of 10 years. I also launched first ever English monthly magazine of human rights in Pakistan. Majority of content on this website is written by me.
Dear Sir,
We have not received any bill from April 2014 against following
Name & Address
Mst. Khurshid Bibi
H424 St8B, Sant Nagar Lahore.
Account Number:
40007557
Kindly check and resolve this matter and issue us the new bill so that we can pay the bill in time. Thanks
You can get your duplicate bill from the link given above.
Sir,
It is urgent because there is storage drainage water in homes due this A lot deseases will be there. So. Kindly resolve it on emergency basis.
I have complaint two days before Complaints no are 1986131 if complaints not showed (my complaints from ph#. 03004236785) and 1997111. I had contact Mr. SDO of Misri Shah PH# 03224225743 and Mr. Abdul Rehman Sub Engineer and The misri shah complaints no is 282 dated 6 Sep 2014. But No response at yet. Kindly resolve the problem.
TANVEER ZAKA
WASA a/c No. 51031576
H.No 71 LDA SHAH BADER DEWAN COLONY
KACHI ABADI BEGUM PURA
LAHORE.
PH# O3004236785
You will have to file complaint in Wasa again.
Sir, HAKIM MUHAMMAD YOUSAF house no:47 8C ABU BAKAR ST OUT FALL ROAD NEAR TAJ CO.SANT NAGAR LAHORE Account no 45002131 .I HAVE NOT RECIEVE WATER BILL FROM 2013.AND NOT WATER METER ARE ATTACH IN MY HOUSE.SO PLZ IT IS VERY URGENT. AND ATTACH A WATER METER .KINDLY RESOLVE THE PROBLEM.THANKS MY PHONE NUMBER IS 03004192573. 03218441497
Kindly contact on given number.