PTA Helpline, Email, Fax #, Offices Address, Online Complaint & Live Chat

PTA Helpline Number, Email ID , UAN, Website, Fax Number, Headquarter & Zonal Offices Address, Online Complaint Mechanism & Live Chat
If you want to have information about PTA helpline then now you are at your destination. Pakistan Telecommunication Authority is regulating the telecom and internet service provider companies in Pakistan. You can contact PTA any time for your complaint redressal. There are three steps of complaint handling mechanism for telecom subscribers. In step one you will have to register your complaint with your operator through the helpline number, fax, post, email or web mail. For lodging a complaint to your service provider you will have to provide details about your personal details (Name/Address/Phone Number), CNIC number, witten application and ownership document.
If your service provider company refuses to redress your complaint or you are not satisfied with the actions taken by it, then contact Pakistan telecommunication company with full confidence in it.
You may contact PTA headquarter and its zonal offices through many means like PTA helpline, toll free number, land line no, fa, email, and web mail. All these PTA helpline details have been given below in a chart.
Contact address of PTA Headquarters office is given below.
Pakistan Telecommunication Authority Sector F- 5/1, Islamabad, Pakistan. 44000.

Note down this Toll free PTA helpline no too.
Toll Free PTA helpline # 0800-55055.

Pakistan Telecommunication Authority has also a special PTA helpline land-line no also i.e 051-9225325.

PTA’s fax # is 51-2878127.

Pakistan Telecommunication Authority support Email ID is

You may also block your stolen mobile/smart phone through toll free PTA helpline no by providing IMEI number at 0800-25625.

PTA zonal offices are situated in Lahore, Karachi, Peshawar, Quetta, Multan, Rawalpindi, Gilgit Baltistan and Muzaffarabad. Contact details of these PTA zonal offices have been given below in an image. You should download this image immediately for any future reference and need.

PTA helpline numbers remain open only from Monday to Friday between 8.30AM to 4.30PM.
Keep the record of your complaint no or reference # for future use.
Pakistan Telecommunication Authority has also provided online complaint facility.

Click Me To File Your Online Complaint

In stage three if Pakistan Telecommunication Authority fails in resolving your complaint then contact one of these two persons nominated by the PTA on the behalf of Wafaqi Mohtasib’s secretariat.
Focal Person Contact Details
Phone Number- 051-2878152, 0519212399,
Fax Number- 051-9219921
Complaint Officer Contact Information
Phone #-051-9215157
Fax Number- 051-2878127
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PTA Helpline, Email, Fax #, Offices Address, Online Complaint & Live Chat

PTA Helpline, Email, Fax #, Offices Address, Online Complaint & Live Chat

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